Expert Legal Assistance for Road Accident Claims

Credit Repair and Courtesy Replacement Vehicle Services

British roads are congested, with thousands of cars using them every day for activities such
as the daily commute, school runs, and road excursions. We all make mistakes because we
are human, and sadly, occasionally these mistakes turn into accidents or road traffic
collisions (RTC).
However, it’s simple to forget what to do to make sure that everyone concerned can plan
for safe recovery and repair when an RTC shocks and panics them. You can find all the
instructions you need to follow in the event of an accident in our helpful handbook.

Immediately After the Vehicle Accident
If you’re in satisfactory health, there are a few things you can cross off your list right away to
make sure everything is in working condition and that it is safe to move forward.
After a vehicle accident, it can be challenging to remain calm, but it’s important to make
sure all necessary inspections are made to protect yourself as well as those around you.

Examine any wounds in a secure location
The primary concern after an accident should always be the safety of all parties involved.
The first thing you should do is stop your car if it is safe to do so. You should then transfer
the car to a safe location away from incoming traffic. When you arrive, check for injuries to
all occupants of your own car, as well as the health of any other parties.

If the vehicle(s) cannot be moved due to damages or injuries, you should try to warn
approaching traffic in advance by waving your hands or by deploying an emergency warning
triangle. By doing this, the chances of a subsequent collision are decreased, especially when
visibility is compromised, as while driving at night.

It may appear at first that there are no injuries, but this is not always the case. Road
accidents can trigger adrenaline and shock, which can sometimes postpone or skip the first
sensation of pain. In order to make sure you are able to drive after serious incidents, it is
always worthwhile to get a physical examination by a licenced medical practitioner.

Should I contact the police after a vehicle accident?
In the event of a significant accident, emergency services should be informed as quickly as
possible by calling 999. Maintain your composure and give the responder the most precise
description you can. As a result, the appropriate services are dispatched to the spot. If the
route is closed, police will also need to be there.

If you think the drivers of other cars are under the influence of drugs or alcohol, driving
dangerously, or do not have the proper insurance, notify the emergency services right
immediately since they are committing a crime and may be hostile to deal with.

Even if the collision is small and neither person is hurt, it would be worthwhile to call the
police so that they can create a record of it. You can do this by calling the police
department’s non-emergency line, 101.

Take pictures of the scene
It’s worthwhile to take pictures of the involved cars, any damage, and the scene of the
accident when it’s safe to do so. Photographs can assist insurance companies and police in
determining how the accident occurred and can be used as proof to claim it was not your

The possibility of false claims being made is further reduced by photographs, since some
people may attempt to overstate the extent of the accident’s damage or make exaggerated
claims about its severity.

Installing a dashcam is a smart move because it records the precise time the incident
occurred. Make sure the video has been stored if you do have a dashcam installed.

What details should be exchange after a car accident?
The following information must be obtained from every individual involved for insurance
and communication purposes once everyone has been declared safe and images have been

  • Policyholder’s and driver’s names
  • Address
  • Both Vehicle Registration Number
  • The car’s make, model, and colour
  • Insurance details
  • Contact Number
    If there are any witnesses to the collision, take down their contact information as well, as
    they may be able to provide a statement to your insurance company and the emergency
    services if necessary.
    Making a note of the accident’s time and date, as well as the weather and road conditions,
    is helpful. These specifics can be very helpful in determining how and why the incident
    Arrange Vehicle Recovery from Accident location
    If your vehicle is undriveable or dangerous, it must be recovered. Many insurance
    companies give roadside help in the event of a breakdown or accident, so double-check
    yours to see whether your carrier provides this service.
    When your car is recovered, it will probably be sent to a repair facility that has been
    authorised by your insurance provider, but this may vary depending on your insurance
    policy and coverage.

You are not required to have the vehicle retrieved and repaired by your insurance carrier;
however, you may be required to pay for the expenses of recovery if you do so.
The Arrow Car Hire service includes free recovery in the event of an accident, assisting you
in getting your vehicle fixed at one of our approved repair facilities and back on the road as
quickly as possible.

Navigate the Car Insurance Claim Process
Even if you don’t intend to make a claim on your insurance, you must call your insurance
provider if you didn’t do so at the scene of the accident. Failure to notify your insurance
company may render your agreement unenforceable, which must be notified on future
insurance applications.

Whether you intend to make a claim on your own or the other party’s insurance, you must
call the insurance company and present them with the information acquired at the scene of
the accident. If your vehicle has been found by a third party, you’ll also need to let them
know so they can make plans for repairs with the repair facility.


Arrow Car Hire
57 Hallsville Road London
E16 1EE


0203 930 9973


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Disclaimer: Arrow Car Hire Uk London Limited Registered in England No. 12683567. Registered Address: 57 Hallsville Road, London, E16 1EE

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